Our Process
We transform chaos into order and ideas into functional systems.
Audit, Feasibility & Strategy
Before building anything, we need to clear the ground. This phase is the foundation: we sit down with you to understand your reality, filter the noise, and define the necessary investment.
Reference data
Budget tailored to project requirements.
Discovery Meeting
We schedule a video call or meet in person (Madrid). We want to listen to you and understand your business "face to face".
Pain Point Analysis
We review processes that generate anxiety: repetitive tasks and bottlenecks. We filter what is urgent and what is viable.
Feasibility Study
We are honest: not everything deserves automation. We analyze real return and if your data enables success.
Proposal & Budget
We deliver a clear proposal with specific items and exact cost. No generic diagnoses.
Access & Collaboration
We enter your "kitchen". We need access to systems and APIs. Fluid communication to move with agility.
Adapted Architecture
We design agent logic and RPA flows based on validated processes. Custom configuration for your business.
Total Integration
We make your tools (ERP, CRM, Email) talk to each other. We eliminate manual data entry.
Development & Launch
Rigorous testing to ensure robustness. Deployment in your real environment to work from day one.
Construction & Technical Integration
Once objectives and budget are agreed, we move to construction. Here we transform the plan into a functional tool.
Warranty, Support & Evolution
Project delivery marks the end of development, but the beginning of the tool's real life. Software doesn't live in a vacuum; it interacts with other platforms that constantly update and change.
To ensure your investment is safe and lasting, we include a 6-month warranty and technical support period from the delivery date. During these 6 months, our goal is to ensure the stability of what was delivered.
What does this included support period cover?
Incident Resolution (Reactive Support)
If during daily use you detect that the automation stops, gives an error, or doesn't complete a task as designed, let us know and our technical team intervenes. We diagnose and fix the failure to restore operational normality.
Adjustments for Third-Party Changes (APIs)
Your solution connects with external tools (Google, CRMs, OpenAI, etc.). Sometimes, these platforms update their connection systems. If this happens during the coverage period, we make basic technical adjustments so that communication between your systems doesn't break.
Resource and Cost Control
Automations consume resources (AI tokens, server capacity, etc.). We help you review that these consumptions stay within expected margins to avoid surprises in technology provider invoices.
And what happens after the first year?
We know your business will evolve. Once the 6-month warranty period ends, we don't leave you alone. We offer two ways to continue collaborating, always on demand and according to your needs:
Extended Maintenance Contract
If you value peace of mind, you can renew the annual support service to remain covered against incidents and API changes.
Evolution and Improvement Packages
If you want the tool to gain new functionalities, be faster, or cover more processes, we can open a new development phase or work by hour blocks to implement specific improvements.